Returns & Exchanges

At ShopWSS, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return unworn items in their original packaging within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Package Your Items

Place the unworn items back in their original shoe box or apparel packaging and secure them inside a shipping mailer.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your package.

4

Drop Off and Track

Take your package to the designated carrier location; once we receive and inspect your items, your refund will be processed within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing